Administrative Assistant/Customer Service Posted Mar 19
Confidential, Jersey City, NJ
 
Job Description
Candidate Profile and Role:
A Premier fabrication career gives you the opportunity to work with a smart, motivated and diverse peer group. Our exclusive focus on metals means you will practice in an exciting, ever-changing and challenging environment with people who are passionate about work.

Responsibilities:
* Case Manage data entry and continued maintenance of date integrity.
* File and maintain physical files and supporting documentation.
* Create, edit, print and distribute materials.
* Open or close records/cases; maintain any and all records as requested by supervisor.
* General administrative duties as needed (i.e. faxing, copying, typing, etc.)
* Schedule internal and client meetings, maintain calendars, coordinate team meetings, and schedule conference calls
* Meet assigned deadlines and communicate case progress/status/issues to supervisor.
* Follow up with client for outstanding documentation.
* Maintain client and staff contact information.
* Update and manage status reports. Build knowledge of Firm and client processes.
* Provide additional administrative support to the department

Requirements:
* Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional services environment.
* Excellent communication and interpersonal skills, and ability to communicate effectively at all levels in person, by phone and by email.
* Ability to effectively manage and prioritize multiple people and various tasks simultaneously.
* Skilled in a variety of technology tools, including Microsoft Office.
* Ability to anticipate situations and respond quickly and professionally
* Very strong organizational skills and excellent attention to detail
* Extensive file and document management experience.
* Show interest in expanding knowledge and responsibilities in casework preparation.
* Demonstrate flexibility and initiative regarding assignments for self and team.
* Proven experience in handling multiple deliverables efficiently.
* Ability to provide information and respond to requests for assistance with courtesy and tact.
* Must be a team player as well as self-motivated and committed to excellence in the workplace.
* Other duties as assigned

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